Refund Policy

Last Updated: June 16, 2026

1. Scope

This Refund Policy applies to all payments made on Veooria, including but not limited to:

  • Recruiter subscriptions
  • Candidate premium plans
  • One‑time services (if any)
  • Verification fees (if applicable)

Payments made for access to digital services are governed by this policy.

2. Non‑Refundable Services

Subscription fees are non‑refundable regardless of usage level, hiring outcomes, engagement results, or activity on the platform.

  • Recruiter subscriptions are strictly non‑refundable.
  • Candidate monthly subscriptions are strictly non‑refundable.

3. Duplicate Charges

We guarantee a full refund in the following cases:

  • If a user is charged twice for the same transaction.
  • If a payment gateway error causes duplicate billing.
  • If a system glitch results in multiple deductions.

Verified duplicate transactions will be fully refunded.

4. Failed or Unfulfilled Transactions

Refunds apply if:

  • Payment was successful but service was not activated.
  • Premium access was not granted after payment.
  • Account was not upgraded due to system error.

Users will either be granted access or refunded where activation fails.

5. Fraudulent Transactions / Unauthorized Payments

Refunds may be issued after investigation for:

  • Payments made without user authorization.
  • Stolen card usage (after verification).
  • Confirmed fraud cases.

Refunds will be issued only after investigation and verification.

6. Chargebacks

Users should contact Veooria before initiating chargebacks. Fraudulent chargebacks may lead to:

  • Account suspension.
  • Loss of access.
  • Permanent restriction.

7. Subscription Renewal

Subscriptions renew automatically (if applicable). Cancellation stops future billing only. No refund is issued for the already charged cycle.

8. Processing Time

Approved refunds are processed within 5–10 business days, depending on the payment provider.

9. Refund Method

  • Refunds are returned to the original payment method only.
  • No cash refunds.
  • No alternative wallet transfers unless required by law.

10. How to Request a Refund

To request a refund, email our support team at support@darkorange-quetzal-937105.hostingersite.com with:

  • Transaction ID
  • Email used
  • Proof of payment
  • Reason for request

11. Abuse Prevention

Veooria reserves the right to deny refunds in cases of abuse. Repeated refund requests may lead to account review or suspension.


Veooria — Clear, fair, and transparent.