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Contact & Help Centre

Got a question, a problem, or just want to say hello? We respond fast — because your global career can't wait.

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contact@veooria.com
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General Enquiries
contact@veooria.com
Technical Support
support@veooria.com
Within 24h
Email response time
Mon–Fri
Support hours
Our Locations
🇳🇬
Abuja, Nigeria
Hagmus Tech Limited
2nd Floor, Pronet Mall, Kubwa, Abuja
+234 813 792 9698
🇦🇪
Deira, Dubai, UAE
Office 403-100, Owned by National General Insurance Co.
Deira, Dubai, UAE
+48 176 83142514
FAQ

Frequently Asked
Questions

Can't find an answer? Email us at contact@veooria.com

What is the Veooria Verification Score?
The Veooria Score is a proprietary 100-point index that evaluates your global employability across 6 dimensions: Skills, Experience, Certifications, Communication, Portfolio Quality, and Work Readiness. Scores of 80+ qualify as EU Ready.
How long does verification take?
Most verifications are completed within 24–48 hours. Complex verifications involving credential checks with institutions may take up to 5 business days. You'll receive an email update when your score is ready.
Is Veooria free to use?
Creating a profile and getting your Veooria Score is completely free. Premium services including our Done-For-You package and 1:1 Strategy Sessions ($50) are paid add-ons that unlock access to premium and hands-on career support.
Which African countries does Veooria support?
Veooria currently serves professionals from 25+ African countries including Nigeria, Ghana, Kenya, Senegal, Côte d'Ivoire, South Africa, Cameroon, Ethiopia, and more. We're expanding continent-wide throughout 2026.
I forgot my password. How do I reset it?
Go to the login page and click "Forgot password". Enter your registered email address and you'll receive a reset link within a few minutes. If you don't see it, check your spam folder. Still stuck? Email us at support@veooria.com.
How do I improve my Veooria Score?
Your dashboard shows personalised recommendations ranked by score impact. Common quick wins include adding certifications, uploading a portfolio, taking an English proficiency test, and completing your video introduction. Each recommendation shows how many points it adds.